Privacy Policy

At RealtyLeads.app, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at realtyleads.app.

1. Information We Collect

Public Business Card Information

Important: Information you include in your digital business card is publicly accessible to anyone with the link. This includes:

  • Full name and professional title
  • Company/brokerage name and logo
  • Contact information (email, phone, website)
  • Profile photo
  • Social media links

Private Account Information

Information that remains private and is not displayed on your public card:

  • Account email and password
  • Notification preferences
  • Analytics and usage data
  • Lead information submitted through your card
  • Payment information (processed securely through third-party processors)

Lead Data We Collect

When someone submits a contact form through your business card, we collect:

  • Name, email address, and phone number (if provided)
  • Message content
  • Timestamp and IP address (for spam prevention)

This lead data is private and only visible to you. We do not share, sell, or use this data for any purpose other than delivering it to you.

We also automatically collect certain information when you use our services:

  • Device information (IP address, browser type, operating system)
  • Usage information (pages viewed, time spent, analytics events)
  • Location information (approximate location based on IP address)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Send you marketing communications (with your consent)
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and fraudulent activity
  • Comply with legal obligations

3. How We Share Your Information

We may share your information in the following circumstances:

  • With your consent: We may share your information with third parties when you give us permission to do so
  • Service providers: We share information with vendors, consultants, and other service providers who need access to perform services on our behalf
  • Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred
  • Legal requirements: We may disclose information if required by law or in response to valid requests by public authorities
  • Protection of rights: We may disclose information to protect the rights, property, or safety of RealtyLeads.app, our users, or others

We do not sell your personal information to third parties.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide you services:

  • Account Data: Retained while your account is active
  • Business Card Data: Retained until you delete your card or account
  • Lead Data: Retained until you delete individual leads or your account
  • Analytics Data: Aggregated analytics may be retained for up to 2 years
  • Backup Data: May be retained in backups for up to 30 days after deletion

When you delete your account, all associated data (business card, leads, analytics) is permanently deleted from our active systems within 30 days.

5. Data Security

We take reasonable measures to help protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction:

  • All data is stored in secure, encrypted databases (Supabase)
  • Access to your data is protected by authentication and row-level security
  • Passwords are hashed and never stored in plain text
  • All connections use HTTPS encryption
  • Regular security audits and updates

However, no internet or email transmission is ever fully secure or error-free. Please take special care in deciding what information you include in your public business card.

5a. Third-Party Services

We use the following third-party services to operate RealtyLeads.app:

  • Supabase: Database hosting and authentication (data stored in secure cloud infrastructure)
  • Mailgun: Email delivery for notifications and lead alerts
  • Twilio: SMS notifications (if enabled by you)
  • Vercel: Application hosting and deployment

These service providers have access to your data only to perform tasks on our behalf and are obligated to protect it in accordance with their privacy policies.

6. Your Rights and Choices

You have the following rights regarding your information:

  • Access: You can request access to the personal information we hold about you
  • Correction: You can update or correct your information through your account settings
  • Deletion: You can request deletion of your account and associated information
  • Opt-out: You can opt out of marketing communications by following the unsubscribe instructions in those messages
  • Data portability: You can request a copy of your information in a structured, commonly used format

To exercise these rights, please contact us at support@mg.realtyleads.app

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

8. Third-Party Services

Our services may contain links to third-party websites or services that are not owned or controlled by RealtyLeads.app. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you visit.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to the United States and other countries.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of information we collect about you, the right to request deletion of your information, and the right to opt out of the sale of your personal information (which we do not do).

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

support@mg.realtyleads.app

Last updated: December 2024